How do I contact the PassPass team?

By email at any time, or by booking a slot for a video call or phone call. We adapt to whatever works best for you.

Are support and guidance included in the price?

Yes. Guidance is part of the PassPass offering, at no extra cost. Whether you need help getting started or personalised follow-up for a more complex event, it's included.

Can PassPass help me structure my event?

Yes. We study your needs with you to define the ticket structure, purchase flow, access management and pricing. We recommend the configuration best suited to your format and audience.

Can I customise the look of my ticketing?

Yes. You can adapt the colours, visuals and texts of your sales page, emails and tickets. To go further with your own logo, a white label option is available as an add-on.

Is the team available on my event day?

Yes. On event day, our team remains reachable by email, phone or video call to answer your questions and step in quickly if needed.

In which languages is support available?

Our team responds in French, Dutch and English.

A team behind your event

From setup to customisation through to event day, a dedicated team is available to support you with your ticketing.

Get started for free Talk to our team

Support to get you started

Get up and running with your ticketing quickly, with a team available to guide you.

As soon as you create your account, our team is available to help you set up your first event. We guide you step by step if you need it, or you can get started on your own.

Tailored guidance for every event

Your event has its own constraints, audience and goals. We adapt to your context to suggest the best configuration.

We take the time to understand your event, your audience and your constraints. Ticket structure, purchase flow, access management, pricing. We build the configuration with you so everything is in place from the start.

Everything you need for your event.

A fully operational ticketing system in a few clicks. Create your event and sell your first tickets in minutes, with no commitment.

Create an event

Step 1
Create your event
Name, date, venue and visual: your sales page is ready in minutes, in your colours.
Step 2
Add your tickets
Prices, quantities, early bird, promo codes and add-ons. You choose who pays the fees.
Step 3
Share or embed
Send the link by email and on social media, or embed the ticketing on your website.
Step 4
Scan at the entrance
On the day, scan tickets with the PassPass app on any smartphone and follow entries live.

Frequently asked questions. Everything you need to know about PassPass support.

Ready to launch your event?

Create your account for free in 30 seconds. No credit card, no commitment.

Create my event Talk to our team

A team behind your event

Support to get you started

Getting started with the tool

Advice tailored to your event type

An accessible team

Tailored guidance for every event

Understanding your needs

Customisation and white label

End-to-end follow-up